Privacy Policy

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide to us

When you submit an enquiry, contact us, request information or communicate with us, you may provide:

• Name

• Phone number

• Email address

• Message or enquiry details

• Information relating to bulk orders or corporate gifting requirements

• Any other information you voluntarily provide

We only request information that is reasonably necessary for the purpose for which it is collected.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser and device information

• Pages visited

• Approximate location information

• Website usage and interaction data

• Information relating to cookies and similar technologies

This information may be collected through Wix and other website technologies used to operate, secure and improve our website.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests

• Contact you regarding products or services you have asked about

• Respond to bulk and corporate gifting enquiries

• Provide information about our products and physical store

• Improve our website, products and customer experience

• Maintain website security and prevent misuse

• Understand website usage and performance

• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are unrelated to the purpose for which it was collected unless permitted or required by applicable law.

3. Bulk Orders and Enquiries

If you contact us regarding bulk purchases, corporate gifting or other business enquiries, we may use the information you provide to:

• Understand your requirements

• Contact you regarding your enquiry

• Discuss product availability and quantities

• Provide pricing or quotations

• Coordinate fulfilment or other requirements

Bulk orders may be discussed and processed separately through phone, WhatsApp or other communication channels.

4. WhatsApp and Third-Party Services

Our website may provide links or buttons that allow you to contact us through third-party services such as WhatsApp.

When you choose to use such services, your interaction may be subject to the privacy policies and terms of those third parties.

We recommend reviewing the relevant third-party privacy policies before sharing personal information through those services.

Similarly, links to marketplaces such as Amazon or Flipkart may take you away from our website. Transactions and personal information submitted on those platforms are governed by their respective policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality

• Maintain website security

• Understand website traffic and usage

• Improve website performance

• Remember certain preferences

• Support analytics and other website functionality

Some cookies may be provided by third-party services integrated into our website.

Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or similar technologies.

You may also be able to manage cookies through your browser or the cookie controls provided on our website.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information with service providers or other parties where reasonably necessary to operate our website and business, such as:

• Website hosting and technology providers

• Website analytics providers

• Communication and enquiry-management services

• Service providers assisting us with business operations

• Professional advisers

• Government authorities or law-enforcement agencies where required by law

Where third parties process personal information on our behalf, we take reasonable steps to require appropriate protection and use of that information.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business purposes, or as required by applicable law.

When information is no longer required, we may delete or anonymise it in accordance with our applicable retention practices and legal obligations.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about the personal data we process about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where applicable

• Withdraw consent where processing is based on consent

• Raise a concern or grievance regarding the processing of your personal information

The Digital Personal Data Protection Act provides individuals with rights relating to their personal data, including access to information about processing, correction/erasure in applicable circumstances, grievance redressal and withdrawal of consent.

To exercise an applicable right, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, including marketplaces, social media platforms and other services.

We are not responsible for the privacy practices, security or content of those third-party websites.

We encourage you to review their privacy policies when you visit them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to contact us regarding your personal information, please contact:

Satvik Darshan

Email: satvikdarshan56@gmail.com